Employment Opportunities

EVENT MANAGEMENT (35%)

• Create and coordinate the planning, presenting, and executing of the assigned events and conferences, including:
  • Managing all on-site logistics including meeting specifications and food and beverage arrangements, adhering to deadlines.
  • Finalizing and publishing program schedules.
  • Developing event operations documents for relevant stakeholders to partner in program implementation.
  • Recruiting and confirming speakers and educational content, in conjunction with volunteers.
  • Securing necessary audio-visual equipment; troubleshoot when necessary.
  • Facilitating the production of program materials, such as signage, badges, and giveaways.
  • Launching and monitoring online registration for attendees.
  • Fulfilling commitments to sponsors for communications, advertising, and exhibit booths.
  • Preparing and distributing event evaluations.
• Advise and support volunteer planning committees and host teams in support of events, participating in regular committee meetings.  
• Communicate effectively with a variety of stakeholder groups involved with event success, such as hotels, campus hosts, decorators, transportation services, food service providers, presenters, and attendees.
• Serve as a primary point of contact for assigned events and conferences.
• Create and maintain budgets, reconciling applicable conference accounts and invoices.
• Make timely and independent decisions in the field while conducting programs.
  

ACCOUNT MANAGEMENT (35%)

• Serve as the primary point of contact for assigned Atria clients, responsible for fulfilling the required association management responsibilities, which might include tasks such as:
  • Delivering excellent customer service in support of board members, volunteers, and members.
  • Attending volunteer committee meetings and supporting the implementation of committee initiatives.
  • Maintaining accurate website information and implementing marketing campaigns.
  • Creating online forms and surveys to collect information.
  • Administering online learning programs, roundtables, business meetings, and town halls.
  • Managing membership renewal processes.
  • Creating and maintaining budgets.
  • Responding to member inquiries via phone lines and shared email accounts.
  • Utilizing database systems and other necessary software to maintain accurate records and provide customer service.
• Provide regular status updates to staff and management on assigned clients.
• Collaborate with other staff account managers to share best practices and resources.
  

OTHER EDUCATIONAL EFFORTS (30%)  

• Serve as a member of the Education Department to identify common issues and opportunities associated with delivering education and events—utilizing program evaluations, industry research, and member feedback.
• Support seminar planning, regional conference volunteers, thought-leadership programs, online learning, designated community of practice leaders, and awards programs, as assigned annually.
• Coordinate the effective marketing of educational programs and services in collaboration with other staff.
• Create and maintain budgets for assigned programs, submitting annually for inclusion in the overall organizational budget.
• Create and deliver reports on the status and effectiveness of assigned programs and services.

Over time this position may be modified due to changes with how ACUI operates, program growth or decline, or the need to assist other Association programs or products.

• Bachelor’s degree plus minimum three years’ professional experience in association management, event planning, adult learning/instruction, or extension learning required; Master’s degree preferred.
• Experience with or an interest in higher education professional associations is desired.
• Experience with program development, volunteer advising, account management, virtual event/community platforms, and website content management software is a plus.
• Ability to travel out of state three to six times a year for up to a week at a time.