ACUI encourages applications from candidates with diverse cultural backgrounds.


  • Appreciate the value of a college education
  • Know how to be professional but have fun
  • Enjoy a work environment where every day is different and presents new opportunities 
  • Be comfortable with knowing the goal but charting your own course
  • Understand that communication is leadership, so we expect you to communicate and lead
  • Demonstrate a willingness to take on the adventure of learning new software and navigating databases 
  • Be humble yet self-confident
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Now Hiring: Educational Program Manager

The Educational Program Manager will serve as an account manager to provide client support for currently managed associations and is positioned to support new associations seeking services from Atria (a separately held LLC staffed by ACUI). As a primary point of contact for an account, this professional will manage volunteers, implement events, and support programmatic efforts. As a member of the Education Department, this professional will also manage the planning and execution of assigned events, programs, and services for ACUI, as assigned annually. 

Position Details
  • Create and coordinate the planning, presenting, and executing of the assigned events and conferences, including:
    • Managing all on-site logistics including meeting specifications and food and beverage arrangements, adhering to deadlines.
    • Finalizing and publishing program schedules.
    • Developing event operations documents for relevant stakeholders to partner in program implementation.
    • Recruiting and confirming speakers and educational content, in conjunction with volunteers.
    • Securing necessary audio-visual equipment; troubleshoot when necessary.
    • Facilitating the production of program materials, such as signage, badges, and giveaways.
    • Launching and monitoring online registration for attendees.
    • Fulfilling commitments to sponsors for communications, advertising, and exhibit booths.
    • Preparing and distributing event evaluations.
  • Advise and support volunteer planning committees and host teams in support of events, participating in regular committee meetings.  
  • Communicate effectively with a variety of stakeholder groups involved with event success, such as hotels, campus hosts, decorators, transportation services, food service providers, presenters, and attendees.
  • Serve as a primary point of contact for assigned events and conferences.
  • Create and maintain budgets, reconciling applicable conference accounts and invoices.
    • Make timely and independent decisions in the field while conducting programs.

    • Serve as the primary point of contact for assigned Atria clients, responsible for fulfilling the required association management responsibilities, which might include tasks such as:
      • Delivering excellent customer service in support of board members, volunteers, and members.
      • Attending volunteer committee meetings and supporting the implementation of committee initiatives.
      • Maintaining accurate website information and implementing marketing campaigns.
      • Creating online forms and surveys to collect information.
      • Administering online learning programs, roundtables, business meetings, and town halls.
      • Managing membership renewal processes.
      • Creating and maintaining budgets.
      • Responding to member inquiries via phone lines and shared email accounts.
      • Utilizing database systems and other necessary software to maintain accurate records and provide customer service.
    • Provide regular status updates to staff and management on assigned clients.
    • Collaborate with other staff account managers to share best practices and resources.

    • Serve as a member of the Education Department to identify common issues and opportunities associated with delivering education and events—utilizing program evaluations, industry research, and member feedback.
    • Support seminar planning, regional conference volunteers, thought-leadership programs, online learning, designated community of practice leaders, and awards programs, as assigned annually.
    • Coordinate the effective marketing of educational programs and services in collaboration with other staff.
    • Create and maintain budgets for assigned programs, submitting annually for inclusion in the overall organizational budget.
    • Create and deliver reports on the status and effectiveness of assigned programs and services.

    Over time this position may be modified due to changes with how ACUI operates, program growth or decline, or the need to assist other Association programs or products.

    Qualifications, Education, & Experience
    • Bachelor’s degree plus minimum three years’ professional experience in association management, event planning, adult learning/instruction, or extension learning required; Master’s degree preferred.
    • Experience with or an interest in higher education professional associations is desired.
    • Experience with program development, volunteer advising, account management, virtual event/community platforms, and website content management software is a plus.
    • Ability to travel out of state three to six times a year for up to a week at a time.
    How to Apply
    For full consideration, please email your resume and a cover letter indicating your interest and experience for the position to Review of applications will begin immediately; for priority consideration, please apply by August 4. The position is open until filled.

    Working at ACUI

    ACUI provides competitive compensation, retirement matching program, health care coverage at 100% for employee, reasonable company travel policies, and an adaptable work schedule.

    ACUI seeks and employs qualified persons in all jobs in a manner that does not discriminate against any person on the basis of race, color, religion, ability, sex, sexual orientation, gender identity, marital status, family status, veteran status, age, national origin, culture, appearance, generation, caste/class, ancestry, political beliefs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Some employees are required to participate in or execute events in other venues (indoor and outdoor) that may have varying conditions.